Catalina's Travel Agency
Based on 69 reviews
Destinations:
Verified Review
Our Zicasso tour operator's suggestions and planning for my first trip to Belize were beyond amazing and outstanding, especially given the short amount of time given for planning and then our requested change of dates about a month before flying. Together, we put together a land package that included the Mayan ruins and cave tubing.
The private transportation driver who took us to the mountain was patient in waiting for our delayed flight and knowledgeable in pointing out areas of interest on the two-hour trip.
We stayed at a hotel which was quaint, clean, and beautiful. The staff were completely service-driven. Our driver/guide for the Mayan ruins and cave tubing was extremely polite and so knowledgeable. We loved him! Cave tubing is way too much fun and I am looking forward to going back to do it again. Our travel agent added an unexpected and welcomed tour through an iguana conservation project located at the hotel.
The small plane/flight to Ambergris Caye was easy and gave great views. The inn right on the beach was cute, quaint, and small. It was in a great location to get away from the business of San Pedro by walking along the beachside or getting into the hustle/bustle of the town by walking one block.
We took two snorkel excursions on which both crews were extremely knowledgeable, polite, and very nice. One had us going out on a sailboat, which was a pleasant surprise.
We were able to rent a golf cart directly through the hotel, whose staff were kind and provided exceptional customer service, to travel to Secret Beach.
One minor thing was being on the second floor of the hotel instead of the ground floor, but we completely understand that we were probably lucky to have even got a room there due to our late changes.
We are more than excited about planning a trip to go back next year!
Rachel's Travel Agency
Based on 23 reviews
Destinations:
Verified Review
Zicasso’s tour operator made our rather last-minute trip to Costa Rica not only seamless, but just what we wanted out of our return trip to this beautiful country! Our travel agent was quick to respond to any questions we had and took all of the stress of planning a trip out of the equation. Our trip was curated to cover different environments and landscapes, so we really felt we got a comprehensive feel for the country. And we absolutely can't wait to go back as there is so much more to explore!